S11-201: Test Process Improvement: Lessons Learned from the Trenches

Track: Test Process

Testers are under ever greater pressure to increase depth, coverage and quality of testing in shorter amounts of time. Test leads and managers will often turn to the process of testing itself to gain these improvements. Even when testing is “good,” the question becomes, “Is it good enough?” Can it be improved without disrupting what the test team is already doing well? What other factors may be impacting the testing effort? Assessing the current state of testing, identifying the reasons for improvement while communicating and gaining needed support from management and the test team presents difficulties. We will look at what can be done to help the testers themselves as well as what others may do to allow the testers to be more efficient. Using examples from the presenter’s experience, we will investigate what has and has not worked.

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Session Speaker:

Peter WalenPeter Walen – Quality Assurance Engineer, ISD Corporation
Peter Walen has been in software development for over 25 years. After working many years as a programmer, he moved to software testing and QA. Following a brief foray in Project Management and Business Analysis, he returned to software testing. He has worked in the fields of Insurance and Finance, Manufacturing, Higher Education/Universities, Retail, Distribution and Point Of Sale Systems. Peter is an active member of several testing associations, an active blogger on software testing and a moderator on SQAForums.com.