F11-901: A Remote Tester’s Perspective: The Challenges and Solutions

Track: Leadership Perspectives for Testers

Much has been written on the many challenges associated with remote testing locations whether they are onshore, nearshore, or offshore. The notion of utilizing remote testing teams may be a scary challenge or dismissed without consideration. This is largely due to the distorted views projected by past examples of poor quality and communication barriers within remote testing projects. Attending this session will provide you with insight into the world of a remote tester, and the struggles and challenges that need to be overcome.

The issues are typically portrayed as an offshore versus onshore issue, however we will debunk the common myths and provide mitigating practical suggestions that can be used to address the real issues that are common even in internal teams within many organizations including team interaction, time management, cultural, and language barriers.

Attendees will be provided with practical solutions to improve testing results and enhance job satisfaction for all team members. Real-world examples of testing successfully within projects that utilize distributed teams will be shared. How to improve communication structures by identifying the best team structure, communication models and tools for the project will be discussed. Attendees will take part in a discussion identifying shared challenges and solutions.

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Session Speaker:

Keith McIntoshKeith McIntosh – CEO and Founder, Professional Quality Assurance Ltd.
With over twenty years of experience in all aspects of software quality assurance, testing, and software development, Keith McIntosh provides leadership in testing engagements, test automation activities, and quality assurance processes. Keith continues to shape the vision and culture at PQA and champions quality assurance in his activities in PQA’s day-to-day operations.

Keith is a graduate of the Wallace McCain Institute’s Entrepreneurial Leaders Program. He currently sits on the board of the Wallace McCain Institute at UNB and the New Brunswick Information Technology Council.