F11-101: Leading from the Middle – Applying Maxwell’s 360 Leader Concepts for Test Leads

Track: Leadership Perspectives for Testers

Initiating changes within your organization when you’re not the leader isn’t easy, but it’s far from impossible. This session will include real life lessons from over 15 years in QA in how to influence change when you’re not the boss. Learn how to lead from the middle of your organization and stand out from the crowd. Testing software can seem like a never-ending process with every new feature or bug fix revealing new issues, learn the techniques to influence how these issues are dealt with.

Learn ways to:

  • Influence changes in your organization, in order to improve quality in both the products and the team
  • Eliminate the blame game from post mortems and develop key learnings instead
  • Use past events to forge new process
  • Express the risks or issues to different individuals to get results
  • How to communicate with the organization

Meet the challenges of being a test professional and the principles for leading down, up and across, regardless of your position in the organization.

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Session Speaker:

Jane FraserJane Fraser – Test Director, Electronic Arts
As an industry veteran with more than fifteen year of experience, Jane Fraser brought her expertise from the ecommerce and telecomm industry to the online gaming world when she joined Pogo in 2004. In her role as Test Director, Jane oversees the Test Department, which includes Pogo.com, Club Pogo, Facebook games and portal, and mobile (iphone & ipad). She has successfully launched more than seventy games in six territories including Scrabble and Battleship. During her time with Pogo, Jane has provided leadership, established testing process, and managed a team of testers, which she has grown from six to a robust team of sixty-eight in five countries. Prior to joining Pogo, Jane worked for companies including Corel, Vodafone, and Bigwords.