S11-Pre-5: Creating and Leading a High Performance Test Organization

Track: Pre-Conference Workshop

Let’s face it. The challenges in software teams are ever increasing – less people, less time, technologies changing constantly, and ever increasing business expectations, are clearly the norms in today’s teams. Nowhere is this more self-evident than within testing teams, since the pressure increases steadily as we move down through the life-cycle. This creates a tremendous leadership challenge for testing team managers, group leaders or anyone chartered with directing software testing efforts. However, there is good news to this challenge. The opportunity is ripe for effective test leaders to differentiate themselves and their teams as they meet and exceed organizational expectations. You just need the tools and the will. This workshop will focus on leadership soft skills development. We will share lessons and high impact methods that will fundamentally change the way you build and lead your teams as well as engage with your projects and stakeholders.

6 Things Attendees will Learn:
How to effectively communicate at all levels within the organization
Verbal and formal methods to communicate testing state and product readiness
Use of an operations plan model for guiding your testing team efforts leading towards properly planning for your teams evolution, growth and ability to meet project challenges
How to build, motivate and lead great testing teams – examining team building strategies, coaching strategies and keys of high performance
How to handle some of the toughest people challenges facing good managers
How to be adaptable and change with the organizational landscape


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Please Note: The presentations are intended for attendees only. The presentations page is password protected – contact info@softwaretestpro.com for verification of attendance and the password to access the presentation.


Session Speaker:

Bob GalenBob Galen – Director, R&D, iContact
Bob Galen is an Agile Methodologist, Practitioner & Coach based in Cary, NC. In this role he helps guide companies and teams in their pragmatic adoption and organizational shift towards Scrum and other Agile methods and practices. He is currently the Director of R&D and Agile Coach at iContact, an email marketing SaaS provider. He is also President and Principal Consultant for RGCG, LLC. Bob has held director, manager and contributor level positions in both software development and quality assurance organizations. He has over 25 years of experience working in a wide variety of domains at companies including Bayer, Bowe–Bell & Howell Mail Processing, ChannelAdvisor, EMC, Lucent, Unisys and Thomson. Bob regularly speaks at international conferences and professional groups on topics related to software development, project management, software testing and team leadership. He is a Certified Scrum Master Practicing (CSP) since 2004, Certified Scrum Product Owner (CSPO), and an active member of the Agile Alliance & Scrum Alliance. In 2009 he published the book Scrum Product Ownership – Balancing Value from the Inside Out. The book addresses the gap in guidance towards effective agile product management. You can find the book here – http://tinyurl.com/cv8bsy Bob may be reached directly at – bob@rgalen.com or bob.galen@icontact.com and for more information – www.rgalen.com